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Home > Support > Contact Information

Before contacting the HiruMed Support team, please ensure that you have fully investigated the issue locally using the product literature supplied. 

How to contact us

Tel: +44 (0) 1793 854500
Email: support@hirumed.uk.com

For technical queries, please provide as much information as possible.  Here is an example of the questions that may be asked:

> Which HiruMed software programme(s) are you using and version(s)?
> Is the software used over a network?
> Problem description
> Is the problem reproducible?
> Does the problem affect All Users or an individual?
> Does the problem affect All PC's or an individual?

The HiruMed Support team are available between the hours of 9:00am and 5:00pm, Monday to Friday, excluding English public holidays.